Privacy Policy

Effective Date: August 2, 2025

At Premier Dental of Winter Park, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, call our office, or receive dental services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email, and mailing address when you schedule an appointment or contact us.

Health Information: Medical and dental history required to provide quality care (protected under HIPAA).

Technical Information: Website usage data, IP address, and browser details collected through cookies and analytics tools.

2. How We Use Your Information

Your information helps us to:

Schedule and confirm appointments

Provide safe and effective dental care

Send reminders and updates (including SMS if you opted in)

Process billing and insurance claims

Improve our services and patient experience

3. SMS/Text Messaging (A2P 10DLC Compliance)

By providing your phone number, you consent to receive text messages from Premier Dental of Winter Park. These may include appointment reminders, confirmations, and occasional updates.

Opt-In: By providing your phone number via online forms, phone calls, or in-office registration, you agree to receive messages.

Opt-Out: Reply STOP at any time to unsubscribe.

Help: Reply HELP for assistance or contact our office directly.

Message & Data Rates: Standard carrier fees may apply.

Frequency: Message frequency varies based on appointment needs.

We will never sell, rent, or share your phone number with third parties for marketing purposes.

4. Sharing of Information

We may share information only with:

Licensed dental or medical professionals involved in your care

Insurance companies for claims processing

Service providers supporting our technology and communications (bound by confidentiality agreements)

Legal authorities, when required by law

We do not sell or rent your personal information to any third party.

5. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your health records are private, secure, and used solely for treatment, payment, or healthcare operations.

6. Your Rights

You have the right to:

Request access to your dental or medical records

Ask for corrections to your personal information

Limit how we use or disclose your data

Withdraw consent for non-essential communication

File a complaint if you believe your privacy rights were violated

7. Data Security

We maintain strong administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

8. Cookies & Online Tracking

Our website may use cookies or analytics tools to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function properly as a result.

9. Updates to This Policy

We may update this Privacy Policy periodically. The most recent version will always be posted on this page, along with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Premier Dental of Winter Park

1555 Howell Branch Rd Suite A4

Winter Park, FL 32789, United States

Phone: +1 407-660-8606